The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
Sofia Vergara is in shock
Barry Peele, a longtime friend and real estate agent who passed away at the age of 61, was honored by Olivia Culpo.
The Griselda actress created a charming Instagram slideshow featuring images of the couple taken over the years.
She captioned the photo, writing, “@barrypeele [heart]U, my life will never be the same without you.”
Barry’s cause of death is still unknown.
Supporters of 51-year-old Sofia have been expressing their condolences for the real estate agent in comments.
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online after his passing.
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Christian stated, “It makes me very sad to tell you that our dear friend and colleague Barry Peele has passed away suddenly.”
“Barry was a devoted and knowledgeable representative of the company for an extended period. He will be known as a wonderful individual who loved to spend time with his closest friends—many of whom were also his clients—and who lived life to the fullest.
“A lot of you have worked directly beside him. He will undoubtedly be missed. Gary, I hope you’re at peace.
Barry initially gained notoriety in the real estate industry, but he was also a producer.
He worked on the film Rize (2005), which took home the Golden Kinnaree Award for Best Documentary.
In addition, he contributed to the 2008 film I Am Because We Are.
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